Heron Managed Services was born out of a family of security solutions. Brothers Jeremy and Bryan Bates have worked in the electronic security industry for over 30-years, after their parents, Sonny and Pat Bates, purchased the Sonitrol of Lexington franchise and simultaneously founded Bates Security. Today, Jeremy and Bryan operate one of the nation's leading security companies, which offers a comprehensive and consultative approach to business and home security.
After many years of consulting with business owners on security, video surveillance, access control and fire solutions, Jeremy and Bryan realized there was a need for network security and IT managed services solutions so they partnered with ICX Managed Services to fulfill this important need and Heron MSP was born.
The Bates Security team has now evolved to deliver the same tenacity, consistency, and care to their client's network and IT infrastructure which will make their access control, building security, and IT infrastructure much stronger and more comprehensive. The addition of these managed services solutions to customers already using Bates Security solutions provides a broader and wider-reaching overall security solution for business customers large and small.
In launching Heron Managed Services, the Bates' team is delivering smart managed IT services with the same concern and care for their clients they have always provided. Through this essential business philosophy of caring for the needs of customers, Heron MSP, like Bates Security, doesn't just sell equipment, they sell services that provide end-to-end protection from the front door to the back-end of the customer's business infrastructure.
Through the same local customer service and friendly attention to detail that Bates' customers have come to expect and enjoy, they now have access to a full suite of IT managed services solutions from the same trusted service provider. And that's the Heron Managed Services difference.